Shipping Policy
Shipping Policy
-Terms & Conditions-
By placing an order, you represent to us you are at least 21 years old and the person to whom you are directing delivery is at least 21 years old.
-Shipping Guidelines-
If you need your wine delivered on a specific date, please call (425) 213-2787 or by emailing [email protected].With advance notice, we are happy to change your ship date to ensure delivery.
With all packages containing alcohol, an adult signature from someone 21 or older is required at the time of delivery. We recommend shipping to a business address or a UPS location to ensure easy delivery. We are unable to ship to P.O. boxes.
You will be emailed tracking information once the carrier scans your package. These details will be sent to the email you provided in the shipping address field. Check to be sure that it didn’t get sent to your spam or junk in-boxes. Please check directly with the carrier for the most accurate delivery estimate so you can ensure someone is present to sign for your wine.
The carrier will make three delivery attempts before returning the package to us. If you know you will not be able to sign at the time of delivery, or if you receive a notice the package missed its attempted delivery, please reach out directly to the carrier service or [email protected]. You may be able to:
· Arrange to pick the package up at a local facility. Please note, carriers will only hold packages for 5 days.
· Have the package sent to an alternate address. Please note, changing the delivery address will incur an additional expense.
If your wine is not successfully delivered and is returned to us, we will contact you to arrange re-shipment. Please note that if your wine is returned to us, you will be charged the shipping cost required to re-send the package.
Our primary carrier is UPS.
-Return Policy-
We guarantee our products and we will replace wine that is damaged or flawed. Please contact [email protected] and we will happily assist you in exchanging your wine. We ask that local customers return the unfinished portion of the original bottle to the tasting room for replacement.
We are unable to honor our guarantee for any wine shipped against our recommendations or that is not received successfully on the first delivery attempt. If you have any questions about our guarantee, please contact the Shipping Coordinator at (425) 213-2787 or by emailing [email protected]
If you receive a package that has been visibly damaged in transit, please contact us as soon as possible to arrange for an exchange. Please keep the products in the original packaging. We will advise you how to arrange for the package to be returned to us and plan for a replacement shipment.
-Weather Restrictions-
We do not ship wine via Ground in extreme temperatures, either hot or cold. While we cannot guarantee the weather will not change, we will make every effort to ensure that your package is not subjected to weather extremes. If you feel you have received a damaged bottle, please contact us immediately.
Please contact the Shipping Coordinator at (425) 213-2787 or by emailing [email protected] should you have questions regarding the status of your shipment.
Alabama
12 bottle minimum
All wine orders to Alabama have to be processed manually. Read below for steps to order wine in Alabama. Please contact us with any questions.
Register as a buyer here. This verifies your age for us.
Fill out this authorization form from the Alabama ABC. Please list each product separately. Use multiple forms if needed.
Find a state store for your wine to be delivered to here. Enter the store on the authorization form including address, supervisor’s name, and store number.
Send us an email at [email protected] with your authorization form and your order.
Once we receive your order information we will contact you for credit card details.
Alaska
There is no quantity limit. Local rules prohibit shipments to some areas. See restrictions here.
No sales tax is charged.
Arizona
Law limits quantity to 144 bottles per year.
Sales tax is charged.
Arkansas
Prohibited. No shipments are allowed.
California
12 bottle minimum
This process is only necessary for buying wine from wineries that don’t have a California permit. Our shipments to California have to ship via our California warehouse. There will be a shipping fee to our warehouse and one for the final destination. Please contact us with any questions.
Register as a buyer here. This verifies your age for us.
You won’t be able to place your order online, so please call (425) 213-2787 or email [email protected] with quantities you wish to purchase.
Provide us with your credit card information (number, card, expiration, and billing address). For your security, this is best done over the phone.
Get us your shipping address in California by phone or email.
We bring the wine to our California warehouse and then ship it to your California address.
There are two charges to your credit card. One for the wine shipping to our warehouse in California and one for the shipping charge to your California address.
Colorado
There is no quantity limit.
Sales tax is charged.
Connecticut
Cannot ship.
Delaware
Prohibited. No shipments are allowed.
District of Columbia
Law limits quantity to 12 bottles per month.
No sales tax is charged.
Florida
Local laws in the Florida Counties of Lafayette, Liberty, Madison, Suwannee, and Washington prohibit shipment of wine. There is no quantity limit.
Sales tax is charged.
Georgia
Law limits quantity to 144 bottles per year.
Sales tax is charged.
Hawaii
Law limits quantity to 72 bottles per year.
Sales tax is charged.
Idaho
Law limits quantity to 288 bottles per year.
Sales tax is charged.
Illinois
Law limits quantity to 144 bottles per year.
Sales tax is charged.
Indiana
Law limits quantity to 288 bottles per year.
Sales tax is charged.
Iowa
Cannot ship.
Kansas
Law limits quantity to 144 bottles per year per address.
Sales tax is charged.
Kentucky
Law limits quantity to 120 bottles per month.
Sales tax is charged.
Louisiana
Law limits quantity to 144 bottles per year.
Sales tax is charged.
Maine
Law limits quantity to 144 bottles per year.
Sales tax is charged.
Maryland
Law limits quantity to 216 bottles per year.
Sales tax is charged.
Massachusetts
Law limits quantity to 144 bottles per year.
No sales tax is charged.
Michigan
Cannot ship.
Minnesota
Law limits quantity to 24 bottles per year.
No sales tax is charged.
Mississippi
Prohibited. No shipments are allowed.
Missouri
Law limits quantity to 24 bottles per month.
No sales tax is charged.
Montana
Law limits quantity to 216 bottles per year.
Sales tax is charged.
Nebraska
Law limits quantity to 12 bottles per month.
Sales tax is charged.
Nevada
Law limits quantity to 144 bottles per year.
Sales tax is charged.
New Hampshire
Law limits quantity to 144 bottles per year.
An 8% excise tax is charged.
New Jersey
Law limits quantity to 144 bottles per year.
Sales tax is charged.
New Mexico
Law limits quantity to 24 bottles per month.
Sales tax is charged.
New York
Law limits quantity to 432 bottles per year.
Sales tax is charged.
North Carolina
Law limits quantity to 24 bottles per month.
Sales tax is charged.
North Dakota
Law limits quantity to 36 bottles per month.
Sales tax is charged.
Ohio
Law limits quantity to 288 bottles per year.
Sales tax is charged.
Oklahoma
Law limits quantity to 72 bottles per year.
Sales tax is charged.
Oregon
Law limits quantity to 60 bottles per month.
No sales tax is charged.
Pennsylvania
Law limits quantity to 432 bottles per year.
Sales tax is charged.
Rhode Island
Prohibited. No shipments are allowed.
South Carolina
Law limits quantity to 24 bottles per month per address.
Sales tax is charged.
South Dakota
Law limits quantity to 144 bottles per year.
Sales tax is charged.
Tennessee
Law limits quantity to 12 bottles per month, 72 bottles per year.
Sales tax is charged.
Texas
Law limits quantity to 44 bottles per month and 180 bottles per year.
Sales tax is charged.
Utah
Prohibited. No shipments are allowed.
Vermont
Law limits quantity to 144 bottles per year.
Sales tax is charged.
Virginia
Law limits quantity to 24 bottles per month.
Sales tax is charged.
Washington
There is no quantity limit.
Sales tax is charged.
West Virginia
Law limits quantity to 24 bottles per month.
Sales tax is charged.
Wisconsin
Law limits quantity to 144 bottles per year.
Sales tax is charged.
Wyoming
Law limits quantity to 24 bottles per year.
A 12% excise tax and sales tax is charged.